Responsible Gaming —
Play Safe, Stay Protected
Enjoy entertainment at bs999 on your own terms. Our responsible gaming tools and guidelines are here to help you have a healthy and enjoyable experience.
Our Commitment
bs999 believes that online gaming is primarily a form of entertainment. Our goal is to create a safe, transparent, and responsible environment for you — one that offers fun without the risk of harm. That is why we have built a range of protection tools and resources into our platform to help you play with awareness.
Remember: gambling should never be seen as an alternative source of income. It is purely a recreational activity. If you ever feel it is getting out of your control, our support service is always here for you.
Age Restrictions
For players aged 21 and above only
All gaming services at bs999 are strictly for individuals aged 21 or older. Minors are completely prohibited from using this platform. We follow an age verification process at the time of account registration. If you suspect that a minor is using your account, contact us immediately and make sure your device is protected with a PIN or password.
Our Protection Tools
Deposit Limit Setting
You decide how much to deposit — on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a cooling-off period applies before the limit can be increased.
Time Limits and Break Tools
Automatic reminders can be sent after a set period of time. A session timer will remind you how long you have been playing. You can also take a break for a set period whenever you need to.
Self-Exclusion
If you feel you need a break, you can exclude yourself from bs999 for a set period — 30 days, 6 months, or permanently. During this time, access to your account will be fully suspended.
Loss Limits
Your session can be automatically stopped once your losses reach a set amount. Set this limit yourself and enjoy playing within your budget.
Account Security
Use a strong password and two-factor authentication. Do not share your login details with anyone. Contact us if you notice any unusual activity.
Mental Health Support
If you feel that gaming is affecting your stress levels, anxiety, or family relationships, our support team is ready to refer you to a professional counsellor.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself, seek help now — it is not a sign of weakness, it is a sign of awareness.
- You keep playing to chase losses and cannot stop yourself.
- You are cutting time away from family, friends, or work because of gaming.
- Your bet amounts are gradually increasing but you are no longer getting the same excitement as before.
- You are lying to or hiding things from loved ones about your gaming.
- You are borrowing money or spending your savings beyond your monthly budget to play.
- You feel restless, irritable, or low when you are not gaming.
- You are struggling to meet daily responsibilities and finding it hard to avoid gaming.
Practical Tips for Healthy Gaming
Decide how much you can afford to spend before you start playing. Stop when that amount is gone — whether you are winning or losing.
Set a time limit before each session and use a reminder on your phone. Avoid long sessions.
Treat playing at bs999 as entertainment, not an investment. Winning is not guaranteed — and that is normal.
Step away from time to time, spend time with loved ones, take a walk outdoors. Enjoy life beyond gaming.
Avoid gaming when you are angry, frustrated, or feeling lonely. Your decision-making is weaker in those moments.
Placing larger bets in an attempt to recover money you have lost is very harmful. It is a major warning sign of a problem.
Deposit and Withdrawal Limits
Financial control is an important part of responsible gaming at bs999. We make sure you are always playing within your means.
Minimum Deposit
৳300
The minimum deposit amount via bKash, Nagad, Rocket, or any other method.
Minimum Withdrawal
৳1,000
The minimum withdrawal amount. Processing is usually completed within 1 hour.
Remember: setting a deposit limit means keeping yourself protected. Contact our support team to set a deposit limit on your account.
Self-Exclusion and Account Closure
Sometimes the best decision is to pause. bs999 offers you a self-exclusion option, handled with full confidentiality and respect.
Short-Term Break
Temporarily suspend your account for 30 to 90 days. It will be reactivated automatically when the period ends.
Long-Term Break
Close your account for 6 months to 1 year. All games and bets will be completely prohibited during this time.
Permanent Exclusion
If you feel that gaming is not right for you, you can request permanent closure of your account.
To activate self-exclusion, contact us via 24/7 live chat or email. Our team will fulfil your request respectfully and without question.
Need Help? We Are Here
bs999 Support
External Support Resources
Gaming addiction is a mental health issue and it can be treated. Speak to your nearest mental health centre or someone you trust in your family. Seeking help from a professional counsellor is an act of courage.
Play Responsibly,
Enjoy Safely
Enjoy the entertainment games at bs999 — but always stay within your limits. Visit our FAQ to learn more or contact us directly via live chat.